Call Centre Agent
£14,535 - £16,612 basic (rising to £15,700 - £17,943 after training)
Rentokil Initial is a global brand and this is an excellent opportunity to work in a fast paced environment, progress your career and grow your customer service skills within our busy and dynamic contact centre.
As a key member of our contact centre team, you’ll be responsible for providing a world-class level of service to our customers over the telephone. You will be responsible for taking calls and resolving a range of customer queries.
To excel in this role you will genuinely enjoy constant telephone contact with your customers, be an instinctive communicator, and thrive on identifying opportunities to help your customers find the right solutions to meet their current and future needs. Ideally you will have had previous contact centre or strong retail experience.
Your responsibilities will include:
The ideal candidate will have:
In addition to the above, the ideal candidate will be able to work collaboratively with others, quickly establish customer needs, be self-motivated, resilient, naturally empathetic, and have the ability to take responsibility for actions.
This role offers an attractive reward package with a discretionary performance bonus, pension and employee discounts and a starting salary £14,535 - £16,612 basic (rising to £15,700 - £17,943 after training)
To find out more about the Rentokil Initial family, please visit www.rentokil-initial.co.uk